Infosys Off Campus 2026 Hiring Fresher For Infosys Off Campus Hiring 2026 – Walk-In for International Customer Support | Bangalore | Apply Now | Bangalore

The Infosys Off Campus Hiring 2026 – Walk-In for International Customer Support | Bangalore | Apply Now role at Infosys is suitable for candidates looking to build experience in professional work environments, communication, teamwork, and business operations.

Infosys is a global leader in next-generation digital services and consulting. Founded in 1981, Infosys is a NYSE-listed multinational company with more than 250,000 employees worldwide. Starting with a modest capital of US$250, Infosys has grown into a multi-billion-dollar organization delivering digital transformation, consulting, and IT services to clients across the globe. The company is widely known for its strong corporate culture, employee-friendly policies, and long-term career growth opportunities.

As an International Customer Support Executive at Infosys, you will handle inbound and outbound calls from international customers. Your primary responsibility will be to understand customer concerns, provide accurate solutions, and ensure a positive customer experience. The role requires strong communication skills, empathy, professionalism, and the ability to adapt to new tools and processes.

You will be trained on client processes and workflows and will work closely with team members to meet service quality standards and customer satisfaction goals.

• Engage with international customers via voice calls to resolve queries and issues.
• Provide clear, accurate, and professional responses to customer concerns.
• Build rapport with customers through active listening and empathy.
• Understand customer needs and navigate internal systems to deliver solutions.
• Maintain high standards of customer satisfaction, ethics, and integrity.
• Adapt quickly to new tools, technologies, and evolving workflows.
• Follow company policies and compliance guidelines during all interactions.
• Work collaboratively with team members and supervisors to achieve targets.

• Excellent communication skills – fluent in spoken and written English.
• Strong customer handling and interpersonal skills.
• Willingness to work night shifts and rotational week-offs.
• 100% Work from Office at Bengaluru location.
• Prior international voice process experience is preferred.

• General Skills:
• Strong communication and soft skills.
• Ability to structure calls in a professional and efficient manner.
• Empathy-driven and customer-focused approach.
• Positive, polite, and professional attitude.
• Technical Skills:
• Basic understanding of client processes and workflows.
• Ability to identify routine issues and resolve them effectively.
• Comfortable using multiple tools and systems.
• Quick learner with good technical adaptability.

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